BackwardsProgress

Built on years of Glass repair and Installation experience! serving Minnesota and Wisconsin homes and businesses!

At Backwards Progress, we bring clarity and quality back to your home or business with professional window repair, glass replacement, and custom showers, mirrors, plexiglass, polycarbonate, and cabinet glass installation throughout Western Wisconsin and Eastern Minnesota.


As a small, locally owned business, we take pride in every detail — from the first measurement to the final polish.

No matter what caused your window to break or lose it’s seal, we can help you quickly resolve the problem. Our experienced team can repair or replace most broken and failed window glass without expensive sash or frame replacement.

broken window glass needing repair

Residential and commercial Services

Cracked window? Foggy double-pane? We fix it all.
Our residential and commercial glass installation and repair service restores your home’s comfort, safety, and efficiency — without the hassle or high costs of full replacements. We handle:

Broken or chipped window glass
Glass shower doors and enclosures
Mirrors
Cabinet glass
Patio and entry door glass
Commercial storefronts
Plexiglass and polycarbonate projects
Specialty pattern glass
Glass shelves
Tempered and laminated safety glass
Vandalism clean up and emergency board-up service
New installations or remodeling service
Glass table tops
Security glass
Screens and screen repair
Storm windows
Insulated glass/double pane windows
Fire place glass
Glass railing systems

We work with precision and care to make your windows look new again while keeping your home energy-efficient and secure.

For auto glass repair we recommend contacting: Greg’s Glass in North Branch, Mn

Custom glass shower install in St Croix County, WI

Custom Shower Design & Customization

Turn your bathroom into a bright, modern space with a custom shower enclosure made just for you.
Whether you want a sleek frameless look or a more classic style, we design and install durable, high-quality shower glass that fits your layout perfectly.
Every project is built for clarity, safety, and long-lasting beauty.

See our work!

Why Choose Us for your Glass Needs?

  • Locally owned — real people, not a franchise

  • Honest estimates and transparent pricing

  • Reliable communication and on-time service

  • Quality materials and expert craftsmanship

  • Serving our neighbors across Western WI and Eastern MN and up to 1 1/2 hours from New Richmond, WI

When you work with us, you get personal service from a small business that truly cares about your home and your satisfaction.

And our clients love us!

New Richmond glass repair

Proudly Serving Local Communities

We’re based right here in the St. Croix Valley — providing trusted glass repair and replacement in serving Amery, St. Croix Falls, Luck, Frederick, Hudson, Barron, Rice Lake, Clayton, Deer Park, Roberts, River Falls, St. Paul, Oak Park Heights, Stillwater, Woodbury, Oakdale, White Bear Lake, Scandia, North Branch and surrounding areas.
If you can see through it, we can fix it.

Let’s Get Started

Whether you need one window repaired or want to upgrade your bathroom with a custom glass shower, we’re ready to help. Let us take care of your Glass install needs!

Glass Repair – Frequently Asked Questions

How quickly can you repair broken glass?

We prioritize fast response times and can often complete glass repairs within 24–48 hours depending on the type of glass and availability. Emergency situations may be handled sooner to secure your home or business.


What types of glass do you repair?

We repair a wide range of glass, including:

  • Residential windows
  • Commercial storefront glass
  • Patio doors and sliding glass doors
  • Storm windows
  • Tempered and safety glass
  • Insulated (double-pane) glass units

Do you provide glass repair for both homes and businesses?

Yes. We provide professional glass repair services for both residential and commercial properties, including offices, retail storefronts, and rental properties.


Can you repair double-pane or foggy windows?

Yes. If your window appears foggy or has condensation between the panes, the seal has likely failed. We can replace the insulated glass unit without replacing the entire window frame in most cases.


Is it better to repair or replace broken glass?

It depends on the damage. Minor cracks or single-pane issues may be repairable, but larger damage, safety concerns, or insulated glass failure typically require replacement. We’ll recommend the most cost-effective and long-lasting solution.


Do you offer emergency glass repair services?

Yes. We understand that broken glass can be a safety and security issue. Emergency board-up or temporary solutions may be available to protect your property until full repair is completed.


How much does glass repair cost?

Costs vary based on:

  • Glass type and size
  • Single-pane vs. double-pane
  • Labor and installation complexity

We provide clear, upfront estimates so you know exactly what to expect before work begins.


Do you serve my area?

We provide glass repair services throughout:

  • Western Wisconsin (within ~80 minutes of Amery, WI)
  • Eastern Minnesota, including the Twin Cities metro

This includes areas like St. Croix Falls, Hudson, New Richmond, Rice Lake, Stillwater, Woodbury, White Bear Lake, Blaine, and Maple Grove.


Can you match my existing glass?

In most cases, yes. We work to closely match thickness, tint, and style to maintain the appearance and performance of your existing windows or glass features.


Will repairing my glass improve energy efficiency?

Yes—especially for damaged or failed insulated glass. Repairing or replacing compromised glass can reduce drafts, improve insulation, and lower heating and cooling costs.


Do you handle insurance claims?

We can assist with documentation for insurance claims depending on the situation. It’s best to check with your provider to confirm coverage for glass damage.


How do I get started?

Simply contact us for a quick quote. We’ll assess your situation, provide a recommendation, and schedule your repair at a time that works for you.